Pre-purchase bataana clear tha, baki vague tha
Main jab pehle enquiry kar raha tha, toh sales team ne jo pricing aur features ke baare mein bataya tha, woh ekdum clear tha. Maine expect kiya tha ki dialer aur calling tools ka setup simple hoga based on unki explanation. Par jab main actual software use karne laga, toh kuch cheezein jo batayi gayi thi, woh utni user-friendly nahi thi. Onboarding ke dauraan kuch confusion hui ke kaise database feature ko optimize kiya jaaye. Lekin ek baat jo achi lagi, woh thi ki automatic updates regular milte rahe, jisse software kabhi outdated feel nahi karata tha. Overall, mujhe laga pre-purchase information thodi focused thi, specifically payment options par, par baki details thoda vague chhoot gayi thi. Bina ek specific jagah pe training lene ke thoda mushkil hota sab samajhna easily. Toh, buyer ko chahiye ki woh thoda self-explore kare toh fayda hoga, warna pehle impressions se thoda alag experience mil sakta hai.