Positive vibe overall but onboarding order felt a bit jumpy at times
I started with training and found the steps offered a good amount of structure, but my initial impression was a bit mixed in terms of the sequence. On one hand, the tutorial on software basics was concise and clear; on the other, some tools like the dialer and database were introduced almost concurrently before I’d fully grasped the earlier sections. This created a small cognitive load that made me pause and revisit parts for clarity. That said, the automatic updates feature was well integrated into the onboarding flow, signaling when tools had new capabilities, which felt helpful. The telephonic support as part of early onboarding was also a welcome touch, making the sequence feel less manual and more interactive. Overall, I felt pleased with the process, even if restructuring the order might better support gradual learning. This kept me engaged without losing perspective on each functional area.