Poorly organized steps, bahut confusing tha process
Billing aur payments ka procedure jab maine try kiya toh mujhe laga bahut bekaar tarike se organize kiya gaya tha. Sabse pehle invoices milne mein itna time laga ki mujhe baar baar check karna pada. Payment options diye gaye the, par unka sequence kuch aisa tha jo logically match nahi karta tha mera kaam karne ke flow se. Kabhi payment gateway theek se load nahi hua, aur mujhe baar baar refresh karna pada. Invoices clear nahi thay, kabhi total amount alag tha, kabhi details missing thi. Ye sab cheezein bahut confusion create karti hain, kyunki main maanti hoon ki payment process simple aur straightforward hona chahiye taaki jaldi ho jaye. Support se baat karke pata chala ki aur bhi log issues face kar rahe hain, lekin unhone mujhe bhi koi fix nahi diya turant. Puri billing aur payment ka experience thoda frustrating tha, ekdam se ye sab karna cumbersome bana. Mujhe laga ki poora system zyada professional aur user-friendly banana chahiye tha, warna aise complex steps se kisi kaam ka fayda nahi hota.