Poora process thoda jaisa thha, ajeeb sa experience
Main ne onboarding mein kaafi waqt lagaya, par log jyada responsive nahi the. Jab main ne training ke duran kuch doubts clear karne ki koshish ki, toh response time bahut slow tha. Support team tak pahunchn se pehle kai baar follow-ups kiye. Kuch log polite the, aur ek do baar unhone meri queries ko achhe se samjha kar soljha diya, lekin overall toh delay zyada tha. Software setup ka process simple tha, par support ki kami ne mujhe thoda frustrate kiya tha. Database feature ko use karne mein accha laga, lekin jab calls karne ke liye dialer ko use kiya toh glitch aaye. Training materials toh the, lekin practical help milna thoda mushkil hua. Automatic updates ne system ko kabhi kabhi slow kar diya, jo kaam karte waqt problem deta tha. Telephonic support ki quality itni consistent nahi thi; kabhi clear samjhaate the, kabhi nahi. Signing up aur payment process thik tha, koi badi dikkat nahi aayi usmein. Lekin overall experience ko dekhte hue, main kisi ko recommend karne mein hesitation feel karti hoon, specially jo zyada responsive aur fast service chahte hain. Thoda better responsiveness se overall experience accha ho sakta tha, par aise rehne do tab bhi main ne seekha kuch naya.