Poora process thoda confusing raha
Mujhe laga tha ke jab main sign up karungi toh sab details clear milengi, par mujhe toh pura sales aur pre-purchase experience kaafi confusing laga. Website par jo information di thi, usse zyada expectation thi, lekin actual mein jab process start kiya, toh mujhe kayi baar emails aur calls ke through khud hi clarify karna pada ki kya mil raha hai aur kya nahi. Calling tools ke baare mein explain karne mein clarity nahi thi, aur training ki jo baatein thi, wo bhi mere liye thodi unclear rahi. Aapko customers ke liye thoda better roadmap dena chahiye tha jis se pata chal jaye ki har step mein kya karna hai, warna main kaafi baar sochti thi ki yeh process simple hoga aur efficient bhi. Poora kaam slow chala, aur mujhe lagta hai aapko apni communication improve karni chahiye taaki agle customers ko aise waqt na waste karna pade.