Poora process thoda ajeeb sa feel hua
Maine jab sales aur pre-purchase steps ko dekha toh mujhe lagta hai ki sab kuch thoda random order mein tha. Pehle sign-up process start kiya toh instructions theek-thaak lag rahe the, lekin fir training modules pe jump karna tha jab main abhi dialer aur database ka setup karna shuru bhi nahi kiya tha. Ye ordering mujhe samajh mein nahi aaya ki kyun pehle payment details pooche ja rahi hain jab main pure software ka ek proper overview bhi nahi dekh payi thi. Support team se baat karne mein bhi lagta hai ki timing zyada flexible nahi thi, jiski wajah se main apni doubts clear nahi kar paayi pehle. Automatic updates ke baare mein koi clear explanation nahi thi pehle se, jo mujhe unsure kar diya ki kaise software kaafi useful hai ya nahi. Basically poora experience thoda ajeeb sa lag raha tha, jaise sab steps ek logical sequence mein nahi the. Dekhne ke baad mujhe lagta hai ki process mein thoda aur dhyan lagana chahiye ki sign-up, billing, aur training smooth tarike se sync ho jayein.