Poora process tha ekdum out of order
Main jab WFHI software use karne ki koshish kar raha tha, toh mujhe laga ki onboarding steps logically arrange nahi kiye gaye hain. Sabse pehle mujhe software access karne ke liye instructions diye gaye, lekin wo sequence mujhe confuse karta raha. Dialer setup aur calling tools ka integration bhi alag alag parts mein tha, jisse continuity break ho jata tha. Database feature ko manage karne ke liye mujhe baar baar alag alag jagah par jaana pada, jo ki time-consuming tha. Automatic updates aaye bina kisi clear notification ke, jisse kabhi kabhi software glitch karta lagta tha. Support se baat karne ki koshish ki but woh bhi mere question ka direct answer nahi de paaye, aur mujhe lagta hai ki telephonic support workflow mein clear guidance nahi thi. Sign-up aur payment process bhi interrelated nahi the, invoices timely nahi milti thi. Sab mila kar mujhe ye poora experience dheere-dheere frustrating lagne laga kyunki har cheez ek saath samajh nahi aa rahi thi. Agar poore steps ek sequence mein hote toh better lagta. Iska mujhe feel tha ki main ek incomplete puzzle ko solve kar raha hoon.