Poora process laga confusing aur unclear
Mujhe lagta hai ki sales aur pre-purchase information jis tarah se di gayi thi, woh poora process ko confuse kar rahi thi. Labels aur wording jo documents me the, wo bilkul clear nahi the, main ek particular moment ya step ko le kar thodi frustrated ho gaya tha. Jaise sign-up ke dauran, invoice ka kaafi vague mention tha, aur support team se baat karte time bhi clear explanation nahi mili. Mujhe samajh nahi aaya ki kis cheez ke liye kya karna hai, especially payment ke section me. Jo onboarding aur training ka plan ho sakta tha, uska koi accurate outline nahi mila mujhko. Poora experience thoda haphazard aur unorganized laga. Wording aur labels ko simplify karna chahiye, tabhi ye process better lagega. Support bhi zyada helpful nahi laga, maine apne doubts clear karne ki koshish ki lekin proper guidance nahi mili. Pure tareeke se, ye mera pehla impression tha jo disappoint kar gaya.