Poora process ekdum confusing laga, matlab seriously frustrating
Yaar main bata na, jab se maine sign-up kiya, tab se hi sab kuch milestone wala lag raha tha. Jo cheezein mujhe clear hone chahiye thi, wo poori tarah se clear nahi hui. Invoicing aur payment process ke baare mein jo baatein batai gayi thi, wo kaafi unclear thi. Jab mein unke support wale number pe call karti thi, toh ya toh response dhila milta tha ya confusion hi badh jata tha. Matlab main toh soch rahi thi ki training aur dialing tools thoda smooth honge, lekin sab kuch itna complicated lag raha tha ki mujhe laga main khud hi sab kuch samajh lu. Database feature ka use karna bhi tricky tha kyunki instructions itne clear nahi the. Automatic updates ke baare mein bhi mujhe itni information nahi mili. Overall, pura experience ekdum frustrating tha mujhe. Lagta hai ki sales team ne pura process itna achhe se explain nahi kiya ki main confidently aage badh saku. Toh dosti, agar tum soch rahe ho toh main kahungi ki sales communication pe dhyan do warna samajh nahi aayega.