Poora process bahut unclear laga, sab confusion mein reha main
Mujhe yeh lag raha tha ki jo sales ke time bata rahe the wo poori tarah se clear nahi tha. Mujhe pata nahi chala ki kis tarah se software ko set-up karna hai aur kya exactly milne wala hai jab main product kharidta hoon. Jo jo features explain kiye gaye the unmein bhi kaafi confusion thi, aur main itna samajh nahi paya ki kaunse steps mujhe apni taraf se karne honge. Training aur onboarding ke baare mein bhi zyada detail nahi di gayi thi before purchase, is wajah se jab main kam shuru karne gaya to bohot problem aayi. Customer support se baat karna tha par response der se mila aur mujhe laga wo mere questions ko properly address nahi kar pa rahe thay. Automatic updates waale feature ki bhi koi jankari nahi thi jise main expect kar raha tha. Jo call tools diye gaye unme bhi kuch glitches dekhne ko mile. Overall sales process ka jo impression bana wo thoda disappointing tha aur mera time waste gaya laga. Isliye main recommend nahi karunga yeh service un logon ko jo clearly samajhna chahte hain pehle.