Poora onboarding experience thoda disappointing laga yaar
Bhai, honestly, jo training aur onboarding ka process hua tha, usme jab kuch galat hua toh lag raha tha ki sab kuch thoda ulta-pulta ho gaya hai. Jaise hi main dialer setup kar raha tha, system crash kar gaya aur mujhe lag raha tha ki fir se sab shuru karna padega. Par uske baad jitni baar support ko call kiya, response bahut slow tha, matlab aise laga ki wo bhi confuse hain kya karna hai. Pehle main expect kar raha tha ki agar koi problem aayi toh quickly fix ho jayegi, par yahan toh complaints lene ke baad bhi solution dene me waqt laga. Training bhi thodi si flat lagi, jaise ki sirf step by step instructions di, par practical scenarios me help kam thi. Overall, onboarding experience mera isi tarah ka feel de raha tha ki jisme confidence kam aur frustration zyada hai. Agar is tarah ka software use karna ho toh shayad mujhe dusra option dekhna pade.