Poora onboarding experience bohut frustrating tha
Maine onboarding process start kiya, lekin jab kahin problem hui toh lagta tha ki system koi support nahi kar raha tha. Training modules confuse kar rahe the aur koi clear instructions nahi mile ki kaise trouble fix karna hai. Bahut baar automatic updates aate rahe, par unki wajah se mera setup bar bar break hua, aur mujhe manually adjust karna pada. Call tools bhi expected tarah work nahi kar rahe the, jisse puri process complete karna mushkil ho gaya tha. Main soch rahi thi ki yeh sab thoughtful design ke saath hoga, par jo errors aaye, unko handle karne mein lagta tha ki poora system mujhe ignore kar raha hai. Yeh sab mujhe disappointed aur frustrated karne wala anubhav tha.