2 out of 52 of 5Verified purchaseSupport and communication
Poora mahaul laga thoda hi ghis-ghis ke
Yaar, jab maine WFHI ka support use karna start kiya to simply mera dil nahi laga usme. Pehle ke jo support systems use kiye the, unke comparison mein lag raha tha ki yahaan sab process thoda slow aur complicated hai. Vo telephonic help wali baat karein to kabhi kabhi response time itna lamba ho jata ki frustration badh jata tha. Aur jab follow up karne jaati thi, toh baar baar apne aap ko explain karna padta tha, jaise ki woh meri baatein samajhne mein dikkat kar rahe ho. Kya kahoon, ek tarah se poora experience thoda flat laga, matlab ki maza hi nahi aaya support ko lekar. Jo billing aur invoice ka process tha, vo toh theek tha ek dum theek, par overall communication quality thodi disappointing rahi apne hisaab se.