poora experience thoda scattered laga
Maine support se contact kiya training aur software setup ke liye par steps bilkul sensible order mein nahi the. Sabse pehle mujhe lag gaya ki pehle mujhe call kar lene chahiye tha, lekin unhone bola ki pehle software ke automatic updates check karo, jo mujhe nahi pata tha kaise karna hai. Phir support ne bola ki dialer setup par focus karo, jo mere liye confusing tha kyunki database integration pe baat karna chahte tha. Yeh sab alag alag directions dena mujhe time waste laga aur thoda frustrating bhi. Jab tak main pehle step samjha, doosra step follow nahi kar paaya, aur aise lag raha tha ki pura system improperly designed hai. Support team ko samajhna chahiye ki onboarding thoda aur structured hona chahiye taki har kisi ko fácil lage. Jo thoda acha tha woh yeh ki invoicing aur payment process theek tha, aur overall software update automatic hua. Lekin communication aur sequence itna badhiya nahi tha, is wajah se poora experience thoda scattered tha.