Poora experience thoda frustrating laga
Maine support team ko contact kiya tha training ke dauran kuch queries ke liye. Pehli baar mein response time kaafi slow tha aur mujhe baar baar repeat karna pad raha tha apni problems. Online chat support theek tha par jo telephonic support mila wo mere purane systems ke mukable zyada madadgar nahi tha. Main soch rahi thi ki jitni smoothly onboarding hoga, utna hi support bhi accha milega but yahan wo expect nahi hua. Mujhe laga ki software features achhe hain, dialer bhi theek kaam karta hai, lekin jab bat aayi problems ko solve karne ke liye toh ulat phirat ho gayi. Agar main comparison karun to purane tools ke support system zyada effective tha, yahan thodi der lagti hai har baar. Overall toh experience thoda disappointing raha, mujhe jyada patience wali situation me support leni padti agar use karna tha ye software. Support ka pace aur clarity dono improve karne ki zarurat hai.