Poora experience thoda adhura aur confusing tha
Maine WFHI ka sales aur pre-purchase process try kiya, lekin mujhe lagta hai ki agle baar bhi mujhe fir se unse madad leni padegi. Poora experience aisa lag raha tha jaise kuch important cheeze clear nahi thi aur mujhe baar-baar apne doubts ko lekar unke support tak dobara jana pada. Ek baar sign-up ke baad jab payment process mein thoda gap aaya, toh mujhe laga yeh normal hoga, par baad mein training aur software ke basic features samajhna bhi mushkil laga. Kabhi-kabhi dialer use karte hue issues aaye aur database integration bhi thoda confusing tha mere liye. Support team se baat hui, lekin jab tak main unke instructions ko follow karta, tab tak cheeze smooth nahi ho pati thi. Mujhe lagta hai ki onboarding mein thoda zyada guidance honi chahiye, warna naye users ko struggle karna padega. Jo bhi training material diye gaye the, unmein se kuch useful tha, par poora experience incomplete sa laga kyunki support ke alawa bhi kai baar main khud hi cheeze samajhne ki koshish karta raha. Mujhe yeh lagta hai ki agar next time karunga, toh definitely zyada sahayata chahiye hogi tabhi accha lagega. Generally ye poora process thoda adhura tha jisme clarity ki kami thi.