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WFHI review

Poora experience ekdum confuse kar dene wala tha

1 out of 51 of 5Unverified experienceBilling and payments

Poora experience ekdum confuse kar dene wala tha

Maine jab billing ke liye sign up kiya tha, mujhe laga process simple hoga like pehle details fill karoge, fir payment karoge aur invoice milega. Lekin yahan toh kuch bhi clear nahi tha. Ek moment yaad hai jab maine payment button press kiya, kuch response hi nahi aaya screen pe. Fir maine refresh kiya, par fir bhi koi confirmation nahi. Baad mein pata chala ki payment deduct bhi ho gaya hai, par invoice web portal pe dikha hi nahi. Is problem ko leke support ko contact karna tha, par pura process aise hi ghum phir ke hua jaise maze ka puzzle. Sign up ke steps ko samajhna bhi mushkil tha kyun ki interface bada hi complicated tha, aur options randomly scattered lage. Mujhe lagta hai ki payment aur billing ke beech ka sequence samajhna toh dur ki baat, poora flow hi mismatch kar raha tha mera. Database feature ko bhi samajhne ki koshish ki, par usme jo syncing hoti hai, wo bhi thik se kaam nahi kari. Dialer tools se connect karne me bhi delay aaya kabhi kabhi, jiski wajah se frustration bara gaya. Automatic updates ne bhi thoda confuse kiya kabhi kabhi ki system work kar raha hai ya nahi. Overall, simple socha tha but har cheez complicated nikli, aur support jab tak response dete, tab tak maine apna patience kho diya tha. Poor billing system ne pura experience disappointing bana diya.

Kedar Sanjay DevanLakshadweep, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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