Poora experience dimaag thanda karne wala tha
Maine jab apne call tool mein kuch glitches notice kiye toh support ko phone kiya. Pehla impression toh thik tha ki help mil jayegi, par asli mein response kaafi slow tha aur problem ko samajhne mein bhi der lagi. Wo log repeat karte rahe apne standard solutions, par meri specific problem solve nahi hui. Least one thing I can say is ki basic help section website pe achhi thi, par jab real accident hota hai, toh wahan se solution milna mushkil rehta hai. Phone support mein bhi zyada patience nahi tha, kabhi kabhi lagta tha ki customer ko sunne ka mann hi nahi hai. Ye overall experience mujhe frustrating aur adhura laga, jaha better communication ki zarurat thi. Itna bura nahi tha ki bilkul chhod doon, par haan definitely mujhe lagta hai ki support system mein sudhar zaroor chahiye.