Poora experience bilkul confusing laga
Maine billing process ko lekar jo expectations set ki thi, wo bilkul match nahi kar rahi thi reality se. Jab sign-up kiya to mujhe laga ki payment setup simple hoga, par wo bahut complex nikla, invoice samajhna bhi mushkil tha. Automatic updates kuch changes le aaye jo mere kaam ke hisaab se thode unnecessary the. Support team se baat ki thi par jo response mila, wo bhi average tha, better help chahiye thi mujhe. Dialer aur software software bahut slow chal raha tha mere liye, load hone mein zyada time lagta tha. Database feature bhi itni smooth nahi thi jitna promotional material me bataya gaya tha. Onboarding training mujhe thodi confusing lagi, clarity nahi thi sessions mein. Overall, billing aur payments ka jo system bana tha, wo expectations ke upar khara nahi utar paaya. Mujhe lagta hai ki thoda aur transparent hona chahiye tha process, taaki main asaani se apne accounts manage kar pati. Yeh pura experience thoda frustrating raha aur mera wala kaam jo main karna chahti thi, wo bhi affected hua.