poora experience bahut hi frustrating laga
Poori process mein sabse zyada problem support team ki taraf se aayi. Jab bhi call lagayi ya help maangi, response itna slow mila ki lagta tha ki zhara bhi care nahi kar rahe. Dusra, training ke dauran jab software mein koi update ayi thi toh wo bare mein jyada clear info nahi mili, bas confusion badhta gaya. Lagta hai ki support wale ya toh kaam mein busy the ya system properly set nahi tha. Main samajhti hoon ki aise tools mein kabhi issues aate hain, par communication agar thik hoti toh shayad zyada patience rakhti. Dialer aur database features par bhi jab feedback diya to koi feedback nahi mila. Ye sab mila ke poora experience kuch zyada hi disappointing tha, aur mujhe laga ki yeh service waisi prompt aur helpful nahi jaisi main expect kar rahi thi.