Poora billing aur payments ka experience kuch ajeeb tha
Maine WFHI ke billing aur payment process ko lekar kuch shikayat rakhna chahti hoon. Sabse pehle, mujhe lagta hai ki response time thoda slow tha, jab bhi main inquiries ke liye contact karti thi. Waha ke log jald reply dene mein thoda sustain karte the, jiski wajah se poora process tedious lag gaya tha. Invoice system thik tha, par mujhe payment options clear nahi mile jo kahin confusion create kar rahi thi. Main samajhti hoon ki database aur automatic updates bare mein jo information thi, usne toh kuch had tak madad ki mujhe, par communication mein consistency ki kami se overall experience bharpoor takleef mein badal gaya. Kuch baar mujhe lagta tha ki meri problems ko sahi dhang se samajha nahi ja raha tha, aur mujhe baar-baar apna case repeat karna padta tha. Is wajah se mujhe WFHI ke support mein woh transparency aur professionalism mehsoos nahi hua jo chahiye tha. Mujhe puri umeed thi ki sign-up aur invoicing ka flow smooth hoga, par asli mein woh thoda complicated tha jo mujhe thoda nervously karta tha.