Poor support made me reluctant to try again
From my experience, the responsiveness of the support team was very lacking. When I faced difficulties with the software's calling tools and database integration, I reached out multiple times by phone but either got delayed callbacks or unresolved answers. This made me question the practicality of relying on their telephonic support as a quick fix for issues. Though the sign-up and invoicing processes themselves were straightforward, the lack of timely help during training and daily use left me disappointed. I did not feel that my concerns were heard or addressed promptly, leading to repeated frustrations with certain features not working as expected. Given this, I am not inclined to go through the entire process again or recommend it based on support experience alone. A smoother communication channel would be necessary for me to consider using this service productively in future.