2 out of 52 of 5Verified purchaseSales and pre-purchase
Poor handling of technical glitches by sales team
I found the sales engagement experience underwhelming especially when technical issues came up during the pre-purchase discussions. When I encountered difficulties navigating the demo software, the sales representatives were slow to respond and didn’t provide clear guidance on resolving the issues promptly. It felt like there was a lack of preparedness for problems arising, which increased my hesitation in moving forward. On the positive side, once issues were finally addressed, the follow-up communication was polite and somewhat helpful. Still, this delay made the entire process feel more cumbersome than necessary and left me uncertain about how smooth the post-sale support would be.