Poor clarity, thoda sa helpful tha
Mujhe lagta hai ke sales mein jo sab kuch bola gaya tha, wo itna clear nahi tha jitna main expect kar raha tha. Jab main sign-up kar raha tha, toh process thoda confusing laga aur software ke features ke baare mein detailed explanation nahi mili thi. Kuch cheezein thi jo samajh mein aayi, jaise basic pricing aur billing ka tarika, lekin baaki bahut zyada unclear tha. Dialer aur calling tools ko lekar bhi jo training di gayi thi, woh itni straightforward nahi thi. Jo database feature hai, usko kaise integrate karna hai, wo thoda indirect explain kiya gaya tha. Mujhe laga support team se baat karne mein clarity milegi, par vo bhi zyada madad nahi kar paayi. Billing aur payment process mein invoices theek se samajh nahi aaye, toh confusion hua. Automatic updates ke bare mein kuch bataya bhi nahi gaya, toh pata hi nahi chala ki kab aur kaise woh hote hain. Overall, mujhe yeh lagta hai ki agar sales aur pre-purchase explanations better hoti toh main zyada confident feel karta ki main kya le raha hun. Abhi toh bas thoda sa helpful tha yeh sab, par kaafi chizon par doubt reh gaya.