Please add options for actual work hours

Please add options for actual work hours

You need to understand that many of us have specific working hours that don’t always match your set training sessions. The timings offered felt misaligned with when I am actually free to learn and practice the software’s functions. Without flexibility or clear alternative schedules, I found it hard to follow the onboarding as it happened mostly outside of my available hours. This made missing parts of training common, forcing me to catch up on my own later, which is not ideal. You really should make training fit better with the varied hours people work, especially if they handle calls or use the database at different times. Right now, that important accommodation is missing and it affects how well we can engage with the program.