Pleasantly surprised but took longer than expected
Honestly, I was excited when I started looking at the WFHI platform because the sales pitches sounded promising. The pre-purchase information mostly matched what I experienced, but the timeline for onboarding was a bit longer than I had in mind. Signing up and invoicing were smooth, and support during questions was helpful, which was nice. Still, I didn’t expect to spend that much time figuring out some aspects of the software, like connecting the calling tools to my workflow and understanding the database features on my own. The training was good but could have been a bit more thorough to speed things up. Overall, I’m happy with the service but it took more effort than I imagined initially. It’s a decent choice if you’re ready to invest time to learn everything properly.