pleasant start but long way to be fully ready
I was excited to begin using the training and onboarding for the first time, but it took longer than I expected to really get going. The early sessions were helpful and the software seemed promising, which made me hopeful. However, setting up the dialer and database took more effort than I had thought. Several steps required me to pause and check with support, which was generally friendly but sometimes slow to respond. Automatic updates sometimes changed features without clear notices, making me feel a bit lost. Signing up and handling invoices was fine, but the main issue was the time spent just getting comfortable in the system. While the training was enthusiastic and well-designed, I felt the learning curve was steeper than I imagined. It’s a journey that started well but needs more patience to become fully productive with the tools and workflows.