Plainly, this didn’t work out
I had expected a smooth start with the WFHI software and onboarding process, especially since they advertise their support and training as comprehensive. However, much of the setup was left completely to me to figure out. The documentation was brief and I found myself spending hours troubleshooting problems that, realistically, should have been addressed in guided tutorials or clearer instructions. The calling tools and dialer interface looked promising but felt clunky and non-intuitive. Database management was nearly impossible to customize without external help, which I didn’t get. The promised automatic updates didn’t really seem to improve anything during my trial week, making the overall experience frustrating. Sign-up and payment process was straightforward at least, but it offered little consolation for what felt like a poorly supported product. I wanted something ready out of the box, but instead I was left to do most of the work on my own, which is just not acceptable for me.