Plainly put, billing and payments process failed me
The billing and payments process just did not work for me as I had hoped. It took far too long to even get started after signing up, which was frustrating because I expected a smoother onboarding experience. The invoicing was confusing and delayed, and my payment confirmation was unclear for several days. I tried to reach out for support, but the telephonic assistance didn’t resolve my queries quickly enough. The automatic update feature didn’t help move things along and actually created some more confusion about the subscription status. I was hoping that the software and payment flow would be more streamlined, but it did not deliver in my case. I ultimately found the delays and communication gaps too much and was not able to make the workflow run as expected anytime soon. Overall, the setup took longer than it should, making it difficult for me to move forward effectively.