Phone support was the only bright spot
To be honest, the setup felt like a one-time deal, and after that, it was mostly me figuring things out on my own. The support team was fine when I called about the dialer issues, they helped me get it to work. But beyond that, there wasn’t much ongoing help or communication. Once I finished the initial setup, it felt like the training and tips stopped. I was expecting some continued assistance or follow-ups to make sure the process went smoothly, but that didn’t happen. The software updates did happen automatically, which was good, but it wasn’t clear if any changes affected my use or workflow until I stumbled upon them. So overall, while the initial help was okay, I kind of wished there was more consistent support or better check-ins later on. The sign-up and payment process went in without issue, which is a plus. Just hoping for better communication going forward.