Phone support thoda alag tha as compared to pehle ke systems
Main kisi aur system se compare kar rahi hoon aur yahan support ka experience thoda ajeeb tha. Pehle waale systems mein jab support call karte the, turant response milta tha, aur issues ko detail mein discuss karte the. Yahan pe call support thoda slow tha, par jo baat samajh aayi woh ye ki unka priority support thoda zyada template jaisa tha, matlab har baar wahi types ki baatein repeat karna padti thi. Automatic updates ka feature acha tha, wo smoothly chal raha tha without interruption. Dialer use karna simple tha, lekin jab database mein koi technical problem aati toh support se help lena thoda mushkil lagta tha. Billing aur payment process clear tha aur usme koi jhanjhat nahi hui. Ye baat mujhe surprisingly alag lagi ki support mein zyada personalization nahi tha, matlab ek general solution hi zyada milta tha jo har client ke liye same hota lagta tha. Support team ki communication pehle ki jagah thodi kam friendly lagti thi, basis par itna hi kaafi hai ki main isse itna impressed nahi hui jitna main sochti thi initially.