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WFHI review

Phir se try nahi karungi, support kaafi disappointing thi

2 out of 52 of 5Unverified experienceSupport and communication

Phir se try nahi karungi, support kaafi disappointing thi

Maine pehle ek alag software use kiya tha jo kahin zyada reliable laga support ke mamle mein. Yahan aapka jo telephonic support system hai, wah kaafi slow aur unresponsive mila, jiski wajah se mujhe kaafi baar repeat karna padta tha apni problem. Train karne wale sessions mein bhi kuch cheezein clear nahi hui aur kisi bhi moment jab system mein glitch aaya, aapki team ka response time bahut hi unacceptable tha. Lekin haan, dialer interface tha thoda theek, usme koi bahut zyada dikkat nahi aayi. Lekin overall, mujhe lagta hai ki agar aap apne support aur communication ko better nahi karte, toh main yeh service dobara use nahi karungi. Online training thodi effective lagi thi, par actual mein system chalane mein jo help chahiye thi, woh nahi mili. Mujhe lagta hai ki experience poor tha aur yeh software mere liye consistent nahi tha.

Malini BalanPunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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