Phir se sochungi ya nahi, thoda mixed laga
Maine socha tha ki jo support aur communication milega, wo zyada efficient hoga, par initial experience thoda disappointing tha. Software ke baare mein instructions clear nahi the, toh mujhe baar-baar support team ko call karna pada. Jo telephonic support tha, woh ek baar theek thi, par baaki baar wait time zyada tha aur responses bhi slow mile. Training sessions mein kuch topics ache se cover huye they, specially onboarding process, lekin jab database or dialer ke settings samajhne ki baat aayi, toh confusion zyada thi. Payment aur invoicing process straightforward tha, isme koi dikkat nahi hui. Updates automatic manner mein aate rahe, jo kaam ka feature hai, so wo positive raha. Lekin overall, jo support expect kar rahi thi, wo match nahi kiya yeh service, isiliye main kehungi ki main shayad phir se nahi karungi subscription. Bahut issues toh nahi the, par communication aur promptness thodi better ho sakti thi. Thoda advance notice ya face-to-face type training easy rahega, taaki confusion kam ho aur reliability badai ja sake. Ye experience thoda mixed raha, jisme main dissatisfaction zyada mehsoos kar rahi thi.