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WFHI review

Phir se nahi, yeh onboarding totally out of order thi

1 out of 51 of 5Verified customerTraining and onboarding

Phir se nahi, yeh onboarding totally out of order thi

Yaar, seriously main soch rahi thi ki onboarding thoda smooth hoga, par jo steps diye they, woh ekdum ulte-seedhe lage mujhe. Pehle basic training shuru karni thi, par software ke jaise hi open kiya, immediately advance tools ka introduction aaya jiska mujhe koi matlab samajh nahi aaya, phir main confuse ho gayi ki pehle kya karun. Wo dialer ka setup bhi itna complicated tha ki samajhne me time laga, aur jab tak main database feature ko samajh na paayi, tab tak kaafi time waste ho gaya. Training modules bhi ajeeb sequence me diye they, jisse mujhe lag raha tha ki main do kaam ek saath kar rahi hoon, thoda clarity honi chahiye thi stepwise. Support team ko call kiya lekin wo bhi mujhe clear guidance nahi de para tha, matlab unka approach bhi kuch zyada effective nahi laga. Sabse badi problem yeh thi ki jo automatic updates hote rahe, unke bare me mujhe timely information nahi mili, to har baar jab kuch change hua toh confusion bada. Overall, mujhe lagta hai ki agar main dobara try karungi toh shayad thoda aur struggle karna padega kyunki setup mujhe abhi bhi complicated lagta hai.

Renuka ChavanMizoram, IndiaExperience: Published:
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