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WFHI review

Phir se nahi karungi - labeling aur wording ne pareshan kiya

2 out of 52 of 5Unverified experienceSupport and communication

Phir se nahi karungi - labeling aur wording ne pareshan kiya

Maine support se ek issue lekar contact kiya, aur main sochti thi ki labels aur wording clear honge, par mujhe nahi laga ki wo mere liye straightforward the. Jab main software ka dialer use kar rahi thi, tab bhi manual mein jo terms diye gaye the, unka matlab samajhna mushkil tha. Support wale se jo baat hui, fir bhi unhone mujhe us confusing labeling ke wajah se samjhane mein mushkil hui. Alag-alag buttons pe lagaye gaye names bahut technical the aur mujhe lag raha tha ki agar thoda simple language use hoti, toh main easily problem samajh pati. Us poore experience ke baad mere man mein ye question aaya ki kya main ise dobara try karungi? Honest rahun toh nahi, kyunki jo time aur effort lagta hai confusing words ko samajhne mein, wo mere liye acceptable nahi hai. Telephonic support thoda helpful tha, par tab tak frustration zyada ho jata. Labeling aur instructions recommendations ke bina hain, jo next users ke liye bhi problem create kar sakti hain. Mujhe lagta hai, agar yeh improve ho jaaye toh shayad main dubara consider karti.

Shilpa BhattacharyaUttarakhand, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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