Phir se nahi karunga, bilkul confident nahi tha
Mujhe lagta hai ki support experience mere liye disappointing raha, isliye mai phir se ise use karne ke baare mein seriously nahin sochunga. Jab maine pehli baar call kiya apni problem samjhane ke liye, toh mujhe laga ki shayad abhi mujhe sahi help milegi. Lekin support representatives jo bol rahe the, wo mujhe clearly confuse kar rahe the, kabhi kabhi lagta tha jaise woh asli mein meri problem samajh nahin pa rahe hain. Dialer aur calling tools ke technical issues jo mujhe face karne pad rahe the, unke baare mein jab maine unko bataya, toh wait time bhi lambe the aur follow-up calls mein bhi consistent response nahin mila. Isliye jis din onboarding hua tha, mujhe laga ki pehla impression achha aaye, par aakhir mein confidence bilkul hi khatam ho gaya support system ko le kar. Main toh kahe sakta hoon ki ye experience mere liye frustrating tha, aur main isse phir se try karna bilkul nahi chahunga.