Phir se karungi, lekin thoda better communication hona chahiye
Jab maine pehli baar unke sales team se contact kiya, toh mujhe laga ki response time thoda slow hai, par overall baat-cheet ka tarika professional tha. Pehle sign-up ke waqt thoda confusion tha ki kaunse plan mujhe suit karega, lekin unhone patience ke saath mera sawal samjha aur details clearly samjhayi. Training ke baad jitni queries thi, unka jawab dene mein unka support accha tha, especially jab main software ke dialer aur database ko samajhne ki koshish kar rahi thi. Payment aur invoicing process bhi smooth tha, aur maine woh sab apne hisaab se easily manage kiya. Toh haan, agar phir kabhi mujhe remote workflow software ki zarurat padi, toh main definitely fir se WFHI se contact karungi, bas thoda sa response time aur clarity improve kar lena chahiye. Phone support pe bhi kuch baar thodi der lagti thi, lekin jo bhi issue tha, woh solve kar dete the. Overall, experience achha raha lekin thoda sa better coordination ki ummeed thi.