Phir se karungi, lekin bas wahi ek baat hi poochhungi
Dekhiye, support waale jo hain, unhe samajhane mein kaafi baar explanation deni padhi thi. Shayad dusri baar bhi jab problem aayegi, tab mujhe unki help leni padegi, par main thodi thakaan ke saath baar baar wahi baat repeat karne ko ready nahi hoon. Dialer aur database toh achhe hain, par onboarding mein thoda sa left out feel hua tha, jahan par mujhe lagta tha ki training zyada clear ho sakti thi. Invoicing process smooth thi, payment mein koi dikkat nahi aayi thi. Telephonic support fast tha, lekin kabhi kabhi lagta tha ki wahi chakkar chal raha hai, jisne already samjha diya hai. Automatic updates saath-saath aate rahe, koi khas dikkat nahi hui. Bas ek baar phone pe support ke baare mein poochh kar hi settle kar liya tha ki agli baar bhi option available hoga. Toh overall, experience theek tha, main phir se sign up karungi, lekin yeh baat hai ki help waali baat ko baar baar samjhana achha nahi lagta.