Phir karunga ya nahi, abhi doubt hai
Training aur onboarding ka process theek tha, par support ki taraf se thodi mixed experience raha. Kuch baar to response time acha tha, log polite aur helpful lagte the, specially jab dialer issue hua tha toh unhone dhyan diya. Lekin dusri taraf, kuch baar wait karna padta tha jab mujhe quick help chahiye thi, aur kabhi kabhi mujhe lagta tha ki support wale standard replies de rahe hain bina situation samjhe. Training ke materials mein bhi kuch bhaari sections the jo mujhe samajhne mein thoda time laga aur jab doubts the, toh unka explanation thoda inadequate tha. Database integration samajh mein aa gaya, lekin phir bhi thoda struggle hua with some parts of invoicing process jin par mujhe multiple follow-ups karne pade. Pehle baar try ke waqt thoda frustration bhi thi. Overall, agar communication thoda zyada timely aur personalized hota, toh main shayad repeat karta. Abhi ke liye, soch raha hoon agar phir karun ya kisi aur system ko try karun.