Phir bhi main dobara nahi karungi
Jab mujhe pehli baar support ki zaroorat padi, toh mujhe khaas karke dialer software mein problem aayi jiska solution mujhe khud dhoondhna pada. Kisi ne directly help karke nahi bataya ki main kya karoon. Mujhe thoda idea hua tha ki database feature kahan se handle karna hai, par phone pe baat karne mein staff se clear instructions nahi mile. Ek baar mujhe itna confused kar diya gaya ki mujhe lagne laga shayad main sahi service use nahi kar rahi. Training sessions theek the, lekin wo bhi mujhe kaafi sporadic lage, matlab consistent guidance nahi mili. Payment or invoice process thik tareeke se hua, yeh main mante hoon. Par support system mein jitni mehnat main khud kar rahi thi uske baad bhi zyada satisfaction nahi hua. Main kahungi ki agar dubara karna pade toh main shayad kisi aur option ko prefer karungi kyunki yahaan se mujhe clarity aur prompt support nahi mila.