2 out of 52 of 5Verified purchaseSupport and communication
Persistent issues caused more frustration than I expected
Over the course of the week, I noticed the dialer often lagged and the database updates sometimes failed to sync properly, which disrupted the workflow more than I anticipated. One evening, the software froze while I was trying to place multiple calls, and support was slow to respond beyond general advice. It felt like a recurring pattern rather than isolated incidents. Despite this, the automatic updates were occasionally helpful in fixing minor bugs. But overall, the day-to-day experience left me dissatisfied because the tools did not perform consistently enough to rely on for smooth remote coordination.