perhaps better for established tech users, not beginners
Looking back on my experience trying to find the software features and training that fit what I wanted, it wasn’t as easy as I’d hoped. The sign-up process was okay but navigating through the dashboard and figuring out how to use the calling tools and dialer wasn’t intuitive. I felt like some of the info on the database and automatic updates was a bit sparse, so taking a step back and really understanding what I was getting into needed more effort than expected. The help through telephonic support was my saving grace, though even then it felt like the wait times sometimes made it frustrating. All said, this probably suits someone who has a background in remote workflow software and just needs a decent platform with decent support. If you’re new or expect everything laid out very plainly, it might be a struggle. Invoicing and payments were standard but again, clarity on some of the steps could improve. So it’s not a total loss but if I were advising a friend I’d say it’s better for users comfortable with handling some ambiguity and willing to invest time figuring things out themselves.