Perfect onboarding minus the extra hand-holding
The training was straightforward and clear enough that I didn’t have to ask for help again after the initial few demos. You laid everything out logically, and the onboarding materials covered what I needed to know. The sessions were concise, which I appreciated—I was able to get familiar with the call dialer and database features quickly. After that early stage, I felt confident to handle software updates and invoice processing on my own. I don’t think I’ll need to reach out for assistance next time around because this setup was thorough enough. The support system was accessible, but honestly, I never got past the point of being self-sufficient thanks to your clear instructions and practical training approach. The sign-up and payment process was smooth and exactly what I expected without surprises. I liked that the training felt to the point—efficient without unnecessary extras. If you improve a bit on documentation, it’d be even better, but honestly, I’m good with the current setup. No ongoing help needed for me, thanks.