people were responsive but some delays got in the way
The folks at WFHI were generally pretty quick to respond when I reached out, and that helped me feel less stuck at points where I wasn’t sure about the next step in signing up or getting access to training. On the downside, there were a couple of occasions where answers weren’t immediate and had to wait a bit. This gave a little frustration, though I understand that sometimes teams get busy. I appreciated the casual tone of communication, which made things easygoing. Overall, the good outweighed the hiccups for me, but ideally, responses could be quicker to match the pace most users probably want. If they iron out these small delays, it’ll really enhance the experience. Still, I felt supported enough through the sales and pre-purchase process to move forward with confidence.