4 out of 54 of 5Verified purchaseTraining and onboarding
People were quick but I kind of missed more detailed onboarding
The training team was pretty quick to respond whenever I reached out, which I appreciated because I was moving through the main modules like setting up the dialer and working with the database. But I do feel they could have been a bit more thorough in the onboarding materials or live sessions. Some parts felt a little rushed, like they answered my questions well but I wasn’t always sure I absorbed all the nuances about automatic updates or the software's deeper features. I guess I expected more proactive follow-up or maybe a checklist of next steps because I’m still figuring out some areas on my own. They’re definitely helpful but not quite complete in the welcome process yet, I think.