People Were Mostly Cool, But Some Info Went Missing
Hey yaar, so I was checking out the WFHI software and needed some info before signing up. Their sales folks were generally responsive—whenever I pinged or called, they came back reasonably quickly, which was good because I was in a bit of a rush. They explained some aspects like payment options and how the training sessions work, which helped to clear a few doubts. But honestly, I felt like some important details were missing, like the specifics of the calling tool features and whether the database was customizable to my needs. I had to ask multiple times to get clarity on that, which was a bit annoying. Also, the invoicing and sign-up process seemed a bit generic in their explanation; it wasn't clear what steps I'd need to complete exactly. Overall, while the sales team did try to help out and were friendly, I wish they had been a little more thorough, especially about the software functionalities that really matter before purchase. Still, I might give it a shot but with some hesitation.