People usually fast response dete the, lekin yeh thoda missing tha
Main expectations rakhti thi support aur sales team se ki woh mujhe jaldi aur detailed responses denge jab main unse poochungi, especially kyunki main naye software mein interested thi. Par honest baat karu toh yahan par thoda disappointment raha. Log response dete the, magar woh zyada quick nahi the aur kabhi kabar lagta tha delay hai. Jo queries maine bheji thi database features aur dialer setup ke baare mein, unka jawab kabhi kabhi adhoora ya delayed aa jata tha. Sign-up aur payment ka process smooth tha, invoice time pe mila, ye cheez acchi lagi. Training sessions comprehensive the, par meri taraf se thoda aur immediate support chahiye tha during that phase. Mujhe lagta hai customer ko zyada prompt replies milne chahiye, taaki wo kisi confusion mein na rahe. Phir bhi, main appreciate karti hoon ki telephonic support ne baad mein is gap ko cover karne ki koshish ki aur general shading light mili. So, yeh thoda missing tha initially, but I samajhti hoon ki future mein better responsiveness ki expectations honi chahiye.