People se response mila tha, par expected nahi tha itna slow
Mujhe laga tha ki sales team jyada fast aur proactive hogi, par asli mein response speed thoda slow raha. Pehle toh initial enquiry ke baad calls aa rahi thi timely, lekin jitna aage process badha, utna response time zyada ho gaya, jo mujhe disappointment hua. Main expect kar raha tha ki jitna zyada main questions poochunga, utna jaldi unse clear answers milenge, lekin ye zyada phone ka wait karne wala process ban gaya. Haan ek positive cheez thi ki jab finally baat hui toh unhone politely baat ki aur meri queries ko samajhne ki koshish ki, jo acha laga. Lekin jo main chahta tha wo ye tha ki sales wale zahir taur par jyada aware aur responsive hon, taarikh batane mein specific ho aur jaldi se help kar saken. Yeh sab nahi mila. Mujhe lagta hai agar sales aur support team thodi proactive aur faster response dene lagi toh jyada fayda hota unko aur users ko dono ko. Ab ke liye main kahunga ki response mila tha par expectations puri nahi hui.