People are responsive and that really helps!
I’d say the support team here was pretty quick to respond whenever I needed them during the onboarding phase. It felt good to know that help was just a call away whenever I stumbled over something in the software or had questions about the dialer and database features. The training sessions were interactive enough to keep me engaged, and whenever I reached out for phone support, they offered practical solutions or pointed me to relevant resources without much delay. They didn’t feel distant or bureaucratic, which I appreciated, especially given how important it is to get assistance when setting up complex remote workflows. Of course, there’s always room to speed things up a bit, but on the whole, the way the support people interacted with me was encouraging and made me feel supported.