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Pehle toh mujhe laga support thoda kam milega, par baad mein kafi helpful nikla

4 out of 54 of 5Unverified experienceSupport and communication

Pehle toh mujhe laga support thoda kam milega, par baad mein kafi helpful nikla

Software use karne ke baad kuch time beet gaya toh mujhe yaad aaya ki main initially support system ko lekar thoda hesitant tha, socha shayad mujhe khud sab kuch samajhna padega. Lekin jab maine zarurat padhi aur phone pe baat ki, toh pata chala ki telephonic support team kaafi cooperative hai, aur woh mere sawalon ke jawab ache tareeke se dete the. Shayad mujhe pehle help lene mein hesitation thi, par ab lagta hai ki agar main chahoon toh easily kisi problem mein unse contact kar sakti hoon. Automatic updates ke wajah se kabhi kabhi mujhe software ke features mein minor changes dikhte rahe, aur thoda adjust karna pada, lekin yeh process manage karna itna bhi mushkil nahi tha. Training materials ki madad se maine bahut kuch seekha, aur database feature bhi kaafi structured laga mera workflow ke liye. Payment aur invoicing ka process bhi clear tha, jisme mujhe koi dikkat feel nahi hui. Mujhe pleasantly surprise kiya ki support jitna helpful ho sakta hai, actual mein utna hi tha, bas main pehle uske bare mein properly aware nahi thi.

Aruna SridharanUttar Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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